Legal

Terms and Conditions
Orders will be shipped within 24 hours of receipt.

We accept Debit, Visa, MasterCard, American Express, & Discover.

Empire Farrier Supply’s responsibility for delivery ceases upon the acceptance of the shipment by a transportation company, private carrier, or EFS delivery truck as evidenced by a receipt from carrier. All transactions shall be deemed complete at the point of shipment. Damaged items must be reported within 36 hours of order receipt. Please keep all boxes and packaging materials used to ship the damaged items until the problem is resolved.

Freight is FOB Temecula, CA. Freight charges are NOT included in prices and will be an extra charge.

Return Policy
Returned merchandise is accepted in “Saleable”,  “New” condition only. No Cash Refunds. Refunds will be issued only if merchandise is returned within 30 days and is accompanied by the purchase receipt. Refunds are issued via original form of payment only. If merchandise is returned more than 30 days from date of purchase, store credit only will be issued upon management approval and is subject to a 15% restocking fee.

Freight charges are not refundable. Return freight charges are the responsibility of the purchaser.

All returns must have a return authorization number issued by Empire Farrier Supply in advance of return of merchandise. RETURNED MERCHANDISE WILL NOT BE ACCEPTED WITHOUT PRIOR AUTHORIZATION NUMBER FROM OUR COMPANY REPRESENTATIVE.

PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE

We look forward to providing you with excellent service!