Frequently Asked Questions

Do you sell to the public?
Yes. Everyone is welcome to shop at Empire. We offer a vast inventory of hoof related supplies for every type of horse and discipline of riding.

What if what I want to purchase is not online or in your catalog?
Give us a call or send an email. More than likely, any hoof related product you desire is either at our store or available for special order. At this time we only offer a few products through online shopping.

Do you deliver?
Yes. We offer free delivery on certain days of the week to specific locations throughout Southern California. Also, for a fee we offer home delivery within certain limits of our delivery route. See the delivery portion of our website for more details on days, routes, fees, and restrictions.

Do you offer quantity discounts?
Yes. Discounts are available on most items in stock. Subtotals of $500 or more receive 5% off, and $750 or more receive 10% off. All nails purchased in case quantity receive an automatic 10% discount. (Anvils, Forges, Concave Bar Stock, Truck Accessories, and already discounted nails do not receive discounts. See store for more details. Discount policy subject to change.)

Do you offer free freight?
No. Orders totaling $750 or more receive the 10% discount which is usually more than enough to pay for or reduce the freight charges.

Do you ship Internationally?
Yes. We will send any allowable items via USPS, FEDEX, or UPS. The most economical method will be chosen unless you specify a preference.